Responsible Gaming

Gaming Should Be Entertainment

At Cheerlux, we believe that online casino gaming should be enjoyed purely as a form of entertainment. It is not a way to earn money or solve financial problems. Casino games are games of chance with a built-in house edge, meaning the odds always favor the casino over time.

Please gamble only with money you can afford to lose, and never view gambling as an investment or income source.

Age Verification

Online gambling in Malaysia is restricted to individuals who are 18 years of age or older, or the legal age of majority in your jurisdiction. It is your responsibility to ensure you meet the legal age requirement before participating in any casino activities.

If you are under the legal age, please do not access gambling websites. Parents and guardians are encouraged to use parental controls to restrict access to gambling content.

Warning Signs of Problem Gambling

If you recognize any of the following behaviors in yourself or someone you know, it may indicate problem gambling:

• Constantly chasing losses by gambling more to recover money lost
• Spending more time and money on gambling than intended
• Hiding gambling activities or lying about the amount of time or money spent
• Neglecting family, work, school, or other important responsibilities due to gambling
• Using gambling as a way to escape problems, stress, or negative emotions
• Feeling anxious, irritable, or restless when trying to reduce or stop gambling
• Borrowing money or going into debt to finance gambling
• Repeatedly unsuccessful attempts to cut back or stop gambling
• Risking important relationships, education, or career opportunities
• Needing to gamble with increasing amounts of money to achieve the same level of excitement

If you identify with any of these signs, please seek help immediately.

Self-Help Tools & Features

Most reputable online casinos offer tools to help you maintain control over your gambling:

• Deposit Limits: Set a maximum amount you are willing to deposit within a specific time period (daily, weekly, or monthly)
• Loss Limits: Set a maximum amount you are willing to lose during a session or time period
• Reality Checks: Receive periodic reminders during gameplay about how long you've been playing and how much you've spent
• Time-Out / Cooling-Off Period: Temporarily suspend your account for a set period (hours, days, or weeks)
• Self-Exclusion: Permanently or temporarily exclude yourself from gambling platforms
• Account Restrictions: Limit the types of games you can access or reduce bet limits

Make use of these tools proactively. They are designed to help you maintain healthy gambling habits.

Support Organizations & Resources

If you or someone you know is struggling with problem gambling, help is available. Please reach out to one of these organizations:

Malaysia

• Befrienders Malaysia: Confidential emotional support and counseling services
  Phone: 03-7956 8144 | Website: www.befrienders.org.my
• Alcoholics Anonymous Malaysia (also supports gambling issues):
  Phone: 03-4101 9300

International Resources

• GamCare (United Kingdom): Free, confidential support and treatment services
  Website: www.gamcare.org.uk | Phone: 0808 8020 133
• GamStop (United Kingdom): National self-exclusion scheme for online gambling
  Website: www.gamstop.co.uk
• Gambling Help Online (Australia): Free counseling and support services
  Website: www.gamblinghelponline.org.au | Phone: 1800 858 858
• Responsible Gambling Council (Canada): Evidence-based information and resources
  Website: www.responsiblegambling.org
• National Council on Problem Gambling (United States): Support and referrals
  Website: www.ncpgambling.org | Helpline: 1-800-522-4700

These organizations provide confidential support and can help you develop a recovery plan.

Take Action Today

If gambling is causing problems in your life, seek help now. There is no shame in reaching out. Many people have successfully overcome gambling problems with professional support.

Whether it's setting limits on your account, taking a break through self-exclusion, or contacting a support organization—taking the first step is the most important one.

Your wellbeing is more important than any game. Please gamble responsibly.